Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
When you visit our website or place an order, we may collect the following information:
Your name
Email address
Billing details
Payment information (processed securely by payment providers)
IP address and browser information
Purchase history
This information helps us process orders and improve our services.
We use the collected information for the following purposes:
To process and manage your orders
To provide access to downloadable embroidery files
To send order confirmations and updates
To respond to customer support requests
To improve our website and services
To send newsletters or promotional emails (if you subscribe)
Our website uses cookies to improve your browsing experience.
Cookies help us:
Remember your preferences
Keep items in your shopping cart
Analyze website traffic
You can disable cookies in your browser settings if you prefer.
All payments are processed through secure third-party payment providers. We do not store your credit card or payment details on our servers.
Your payment information is encrypted and processed securely.
We do not sell, trade, or rent your personal information to third parties.
We may share limited information with trusted services such as:
Payment processors
Website hosting providers
Email marketing services
These services only use your information to perform their specific functions.
For digital embroidery designs, we store your purchase information so you can access your downloads through your account or order page.
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of online transmission is completely secure.
You have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your personal information
If you wish to make any requests regarding your data, please contact us.
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
If you have any questions about this Privacy Policy, please contact us through our website contact page.